April 5th, 2024 by James Goudie KC

OFSTED Guidance details the new Complaints Process . The Process applies to Inspections and Regulatory Activity carried out across all education and care providers after 4 April 2024. The changes allow a provider to seek a Review of their Inspection. This may include both the conduct of Inspectors and the judgment reached. This may be done when they receive their draft Inspection Report.

If the provider remains dissatisfied with OFSTEDā€™s Response to their formal Complaint they will be able to escalate it to the CENTRE FOR EFFECTIVE DISPUTE RESOLUTION.

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