In RENTOKIL v MILLER ( 2024 ) EAT 37 Judge Auerbach’s rulings on “ reasonable adjustments “ under the Equality Act 2010 included that ( 1 ) the Act referred simply to “ such steps as it is reasonable to have to take to avoid the disadvantage “ did not attempt to restrict or sub-categorise what form such steps might take in a given stage, ( 2 ) the proposed step did not have to be guaranteed to work, and ( 3 ) for the purposes of a “ reasonable adjustment “ claim it does not matter what went on in the mind of the decision-maker at the time : there is no mental element.

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